Privacy Policy

ALC App – Privacy Policy

Information We Collect

Personal data: Name, email, phone number, address
Usage data: App interactions, device type, OS version
Location data: If enabled, for regional services or recommendations
Cookies and tracking: To improve user experience and customize content

How We Use Your Information

Provide and improve the ALC App and its features
Personalize user experience and display relevant listings
Send important notices or promotional content (with consent)
Detect and prevent fraud or misuse of the platform
Respond to inquiries or provide support

Sharing and Disclosure

We do not sell your personal data. We may share it:

With trusted partners for essential service provision (e.g., payment processors)
If required by law or government request
With affiliated companies as part of corporate operations
During business transfers (e.g., merger or acquisition)

Data Security

We employ reasonable safeguards to protect your data, such as:

Encryption for sensitive data
Access restrictions and secure authentication
Regular monitoring and threat assessments

Children’s Privacy

ALC is not intended for users under the age of 18. We do not knowingly collect information from minors.

User Controls

Access, update, or delete your personal data within the app
Opt-out of promotional communications
Adjust privacy settings through your account dashboard

Third-Party Links

ALC may contain links to third-party sites. We are not responsible for their privacy practices—please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you through the app or email if material changes are made.

Contact Us

Email: ALCBESTT@GMAIL.COM
Phone: 7799202085
Address: MADHUKIRTHI APARTMENTS, 2ND FLORE, ANAND NAGAR, NEW BOWENPALLY, SEC-BAD, HYD, 500011

Customer Care, Grievance Officer, and Nodal Contact

Customer Support

Email: SUPPORT@ALCBEST.COM
Phone: 7799202085
Support Hours: week 7days, 10:00 AM to 8:00 PM IST
Live Chat: 7799202085 “Help & Support”

Grievance Officer

Name: MD MOHSIN
Email: MOSINBOND22@GMAIL.COM
Phone: 7799202085
Address: MAHUKIRTHI APARTMENTS ANAND NAGAR, NEW BOWENPALLY, SEC-BAD, HYD, 500 011
Response Timeline: All grievances will be acknowledged within 24 hours and resolved within 15 days, as per applicable law.

Nodal Point of Contact (for Law Enforcement/Regulatory Authorities)

Nodal Officer Name: MD MOHSIN
Designation: CEO & FOUNDER
Email: MOSINBOND5@GMAIL.COM
Phone: 7799202085
Official Address: SEC BAD, HYD